Q&A

General Quesitons

Q When will my order be shipped and when am I expected to receive it?

A

Most orders are processed within 24-72 hours of receipt (Processing time does not include weekend days or public holidays). Delivery time varies by country, but typically it may take 10-15 days from the day of your order.
For more information, please refer to the Terms and Conditions on our website.

Q Do I have to pay any import taxes in order to import the product into my country?

A

Yes. The product price includes the shipping cost but it does not include local import taxes in your country. Import taxes and duties vary by country. You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you will be billed directly for them.

Q What is your Return Policy?

A

Device purchased directly from https://beautydevices.biz have a 30 Day Money Back Guarantee. The item must be returned in the same condition that you received it, and must be in the original packaging, including all the accessories and the items included originally. For more information, please refer to the Terms and Conditions on our website.

Q What does the warranty cover?

A

All the product come with a full one year warranty against manufacturer defects, unless specified differently on https://beautydevices.biz . This warranty does not cover damages caused by misuse, accident, abuse, neglect or other external causes.
For more information, please refer to the Terms and Conditions on our website.

About Light Therapy

Q What is LED Light Therapy?

A

LED light therapy is a technology extensively researched by the American Aeronautics and Aerospace Program NASA, that helps improving various skin conditions. Light is an important source of energy that our skin needs and uses for it to able to promote healing. You can compare it to photosynthesis in plants. Light energy is converted to cell energy. It stimulates and increases blood flow and accelerates oxygen flow to the cells while simultaneously releasing toxins. The technology was initially developed to accelerate the healing of wounds and scars, however, additional benefits for other skin impurities became more evident with time. LED Light Therapy, uses four clinically proven wavelengths of UV-free LED lights to improve different skin imperfections.

Q Is LED light and infrared light technology harmful to the skin?

A

The Aduro mask will generate a slight amount of heat and typically raises the surface temperature to be about 2°C above ambient. This helps to relax your skin pores, but there is no risk of damaging the skin.

About LED Masks

Q Is LED light invasive like laser treatment?

A

No. Red light therapy makes use of low-level light treatment, unlike standard laser treatment that emits light at a higher density. This high density is capable of causing damage to tissues. Red light therapy is mild and hence does not contain enough heat to injure or destroy tissues.

Q What kind of effect may I see after using the Aduro 7+1 LED Mask?

A

The Aduro facial mask is a safe and natural treatment, which has a vast range of benefits to the skin. Benefits include the improvement of skin tone, reduction in fine lines, wrinkles and age spots. The results are that aged skin is firmed, rejuvenated and more even – for younger looking, rejuvenated skin. Among the benefits:

  • Increases the production of collagen and elastin fibres
  • Firms aged and tired skin
  • Smoothes the skin and reduces wrinkles
  • Smoothes the skin and reduces cellulite deposits
  • More even skin coloration and complexion
  • Increases moisture retention
  • Increases the body’s natural rejuvenating processes

Q Does the mask get hot? Does it burn your skin?

A

The Aduro mask will generate a slight amount of heat and typically raises the surface temperature to be about 2°C above ambient. This helps to relax your skin pores, but there is no risk of damaging the skin.

About reVive Lip Care

Q How does reVive Light Therapy Lip Care work?

A

The reVive Light Therapy Lip Care works on the basis of Light Therapy. The powerful red led lights work naturally and help rebuilding collagen in the lips to help filling in fine lines and wrinkles, increasing the circulation revealing fuller lips.

Q Does reVive Light Therapy Lip Care get hot? Does it burn your skin?

A

The reVive Light Therapy Lip Care will generate a slight amount of heat and typically raises the surface temperature to be about 2°C above ambient. This helps to relax your skin pores, but there is no risk of damaging the skin.

About Clerel

Q What is the importance to have your device cleared by the FDA?

A

The US food and drug administration (FDA) is responsible for protecting the public health by ensuring the safety, efficacy and security of human and veterinary drugs, biological products and medical devices; by ensuring the safety the food supply, cosmetics and products that emit radiation.

CLEREL skin rejuvenation device is FDA cleared as class II anti-aging medical device that provides immediate and long lasting anti-aging results.

Q What is the benefit of Clerel using 925 sterling siler applicator?

A

925 sterling silver is a medical grade silver, nickel free, which therefore makes it one of the most non-reactive varieties of precious metals. 925 sterling silver distributes the heat evenly, can be placed directly on the skin without causing any irritations or allergic reactions.

About the Hot Stone Massager

Q How to do the Hot Stone Massage therapy?

A

The Hot Stone Massager gets heated automatically in three minutes. With the Hot Stone Massager, you could do hot stone massage anywhere anytime. The stone head touches your skin at your selected area of your body. You can do it by yourself for most body areas but you may need assistance to massage your back. It is best to apply with essential oil or body cream.

Q How is the Hot Stone Massager different from traditional hot stones?

A

The Hot Stone Massager get heated in three minutes, while you need to wait more than 30 minutes to heat the traditional hot stones, and need many preparation work.

It is easier to glide and move the Hot Stone Massager over your body compared to the traditional hot stones

Q What temperature has the Hot Stone Massager head?

A

There are three heat levels: 55°, 65° and 75° degrees centegrade. Please choose the right level according to your tolerance and demands.